1. IDENTITY AND OWNERSHIP OF THE WEB
Our brand Bylópez®, as well as our website, blog and online store are run by Marta López and Ana López (Bylópez 2018, S.L.) from Barcelona.
You can contact us through the mail firstname.lastname@example.org. We will reply as soon as possible.
2. PRODUCT INFORMATION
Through www.bylopez.com we market, sell and distribute our products under the Bylópez® brand.
The characteristics of each of our garments and accessories are detailed in the specific sheet of each product.
The photographs and graphic representations are intended to provide as much information as possible, but it must be taken into account that they have a guiding purpose and lack exhaustive character.
3. INTELLECTUAL PROPERTY
Bylópez® is a registered trademark and all the products we sell on www.bylopez.com are subject to copyright and intellectual property rights, of which Marta López and Ana López (Bylópez 2018, S.L.) are the owners. In no case will these rights be transmitted or transferred without our prior, explicit and written consent.
The contents of this website may not be reproduced or used for commercial purposes.
4. PRICES AND TAXES
The prices will be indicated in each product and expressed in euros (€), and all of them include the current VAT in Spain.
Shipping costs are not included in the price of the product. They are detailed in the section on ‘Shipping expenses’.
For the issuance of the invoice, the data provided in the registry will be used, in case of change, you will have to contact us via email.
The availability is detailed in the tab of each product. If there is no stock of any of them our website will not allow you to make the purchase, but if for some reason it could be done, we will notify you, via email, to inform you of the delivery time. In the event that the delivery period is not the desired one, the total or partial cancellation of the order will be carried out.
6. DELIVERY OF THE ORDER
Bylopez.com is committed to delivering the product in perfect condition at the address indicated in the order. In order to optimize the delivery process, the order must indicate an address where delivery can be made within normal business hours.
In the event that the package is returned because its delivery was not possible, we will resend the package once we have received the payment of the expenses of the new shipment.
If there is any additional expense in the shipment, either by customs or similar management, it will always be at the customer’s expense. Orders from € 85 on products will have free shipping – only applies to Spain peninsula.
In the section of Shipping Costs are detailed shipping costs and delivery times.
8. METHOD OF PAYMENT
The payment of the products will be made by credit or debit card and through the secure platform Paypal at the time of formalizing the purchase through the web.
9. CHANGES AND RETURNS
The deadline to make a return or change is 10 business days after receipt of the order. Once the term of 10 business days is over, we will not accept any refund or exchange.
The shipping costs, provided they are not due to error or defective merchandise, will be borne by the customer.
The product must be in its original packaging, in perfect condition and with the corresponding labels.
Once we receive the package in our offices and verify that the product is in perfect condition, we will process the return and will refund the value of the product by the same means in which the purchase was made (paypal or credit card).
Reduced products or the Outlet section can not be returned.
Changes can be made for a product of equal or greater value. In case of greater value, they will have to pay the difference.
To make a change, you must write an email to email@example.com and explain the steps to follow.
If you need to make a change of size and we do not have the desired size in stock, the corresponding refund will be processed.
In case of change, the new shipment will be charged to the customer.
10. MODIFICATION AND ACCEPTANCE OF THE GENERAL CONDITIONS
If you have any questions regarding these General Conditions, we will appreciate that you get in touch with us through our mail firstname.lastname@example.org.
11. APPLICABLE LAW AND JURISDICTION
These legal conditions are governed by the law is